Ch-Ch-Ch-Ch-Changes

Your business unit has decided that everything must go.  There’s a new logo that must be on everything.  They hate the interface; it looks dated.  Animation?  Ugh.  Nothing works right on their phones.  They need apps, for God’s sake.  Reports are not giving them the information they need.  And who the hell approved that lime green color everywhere?

To paraphrase Bowie, “I’m quite aware of what you’re going through.”

But before you start changing everything, you first need to plan this out.  You know that.  I know that.  That is what a change ticket is all about.  Once you have your business needs arranged and know what has to be where and why, then you need to fill out a change form and have change management have a look at it.  You need to do this before you drop the first keystroke of coding.  Why?  Not all change happens in a vacuum.  What you change may well affect another user or business group.  As change manager, I need to know what you are planning on doing.  I may be aware of something else that is going on that may conflict with your plans.  If you are upgrading, I need to know in advance so I can start to update information.  You may have to make some alterations dependent upon what is going on, and it is better to have that information up front, rather than the day you want to deploy.  And if I know in advance I can make sure that everything is ready for you.  Change Management is your partner, not your adversary.

Cue the sax solo…

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